The flat-rate, unlimited-users competitor — the right pricing model, poor execution.
No credit card. No commitment. Early access launching Q3 2026.
Starter $208/mo, Plus $324/mo, Pro $533/mo — all with unlimited users, 15% off annual.
No platform fee on payments — bring your own processor and keep your current rates.
The most common complaints from real Service Fusion users across G2, Capterra, BBB, and Trustpilot.
Documented cases of every action taking 30+ seconds — daily dispatch becomes painful and slow.
Chat waits measured in hours and inconsistent phone support; users call it 'virtually nonexistent.'
Spontaneous data loss on the schedule board.
Users have waited 5+ months for a backup and never received a complete copy.
Plumbers and HVAC techs in low-signal environments are locked out entirely.
Can't run valid reports on service plans or job completion times — described as 'useless.'
Where FieldOSApp pulls ahead for owner-operators and small crews.
Same unlimited-users philosophy — without the 30-second load times and disappearing data.
FieldOS Business is $199/mo, below Service Fusion's $208–$533/mo, on a modern AI-native stack.
Priority support on Business is a real differentiator against Service Fusion's support collapse.
Reliable data export and a fast, responsive UI where Service Fusion degrades with volume.
One subscription replaces your entire tool stack. Start free and upgrade only when the next pain point hits.
Start free — no credit card required.
| Features |
Free
$0
|
Starter
$29/mo
|
Pro
$79/mo
|
Business
$199/mo
|
|---|---|---|---|---|
| Technicians | 1 | 1 | Up to 5 | Unlimited |
| Job creation & scheduling | ✓ | ✓ | ✓ | ✓ |
| Customer records | ✓ | ✓ | ✓ | ✓ |
| Service history | ✓ | ✓ | ✓ | ✓ |
| Estimates & quotes | ✓ | ✓ | ✓ | ✓ |
| Invoicing | ✓ | ✓ | ✓ | ✓ |
| Manual dispatch | ✓ | ✓ | ✓ | ✓ |
| API access | ✓ | ✓ | ✓ | ✓ |
| Bring Your Own AI | — | ✓ | ✓ | ✓ |
| Online payments | — | ✓ | ✓ | ✓ |
| Automated reminders (email & SMS) | — | ✓ | ✓ | ✓ |
| Two-way SMS | — | — | ✓ | ✓ |
| Smart routing | — | — | ✓ | ✓ |
| AI assistant | — | — | ✓ | ✓ |
| Advanced reporting | — | — | — | ✓ |
| Multi-location support | — | — | — | ✓ |
| Custom branding | — | — | — | ✓ |
| Priority support | — | — | — | ✓ |
No platform fees on payments. FieldOSApp connects to your existing payment provider, so you keep your current processing rates. No hidden fees. Cancel anytime.
We're onboarding our first 50 operators personally. You'll get founder pricing, direct access to our team, and the chance to shape the product around your business.