Phone-centric FSM with built-in VoIP — strong calling, serious contract-lock-in complaints.
No credit card. No commitment. Early access launching Q3 2026.
Free (2 users), Kickstart $187/mo, Standard $229/mo, Pro $270/mo (+$46–$65/user); AI is locked to the Pro tier.
No platform fee on payments — bring your own processor and keep your current rates.
The most common complaints from real Workiz users across G2, Capterra, BBB, and Trustpilot.
Documented 3+ month waits to move business-critical phone numbers off Workiz.
A documented case lost $4,000+ to a contract the operator could no longer use.
Scheduling is built for single-visit work orders only.
Multiple addresses per customer is a recurring, much-complained-about weak spot.
Extra modules run $200–$300/mo each, and per-user overages reach $46–$65 on Standard and Pro.
No custom report builder — basic canned reports only.
Where FieldOSApp pulls ahead for owner-operators and small crews.
FieldOS automated reminders (Starter, $29/mo) plus Bring Your Own AI cover the communication basics — without Workiz's lock-in risk.
Once a team passes ~6 users, FieldOS Business ($199/mo, unlimited) is cheaper than Workiz Standard with overages.
Month-to-month and easy data portability vs. Workiz's contract and number-porting complaints.
Honest note: Workiz's built-in phone system is a genuine strength — FieldOS focuses on SMS, scheduling, payments, and AI.
One subscription replaces your entire tool stack. Start free and upgrade only when the next pain point hits.
Start free — no credit card required.
| Features |
Free
$0
|
Starter
$29/mo
|
Pro
$79/mo
|
Business
$199/mo
|
|---|---|---|---|---|
| Technicians | 1 | 1 | Up to 5 | Unlimited |
| Job creation & scheduling | ✓ | ✓ | ✓ | ✓ |
| Customer records | ✓ | ✓ | ✓ | ✓ |
| Service history | ✓ | ✓ | ✓ | ✓ |
| Estimates & quotes | ✓ | ✓ | ✓ | ✓ |
| Invoicing | ✓ | ✓ | ✓ | ✓ |
| Manual dispatch | ✓ | ✓ | ✓ | ✓ |
| API access | ✓ | ✓ | ✓ | ✓ |
| Bring Your Own AI | — | ✓ | ✓ | ✓ |
| Online payments | — | ✓ | ✓ | ✓ |
| Automated reminders (email & SMS) | — | ✓ | ✓ | ✓ |
| Two-way SMS | — | — | ✓ | ✓ |
| Smart routing | — | — | ✓ | ✓ |
| AI assistant | — | — | ✓ | ✓ |
| Advanced reporting | — | — | — | ✓ |
| Multi-location support | — | — | — | ✓ |
| Custom branding | — | — | — | ✓ |
| Priority support | — | — | — | ✓ |
No platform fees on payments. FieldOSApp connects to your existing payment provider, so you keep your current processing rates. No hidden fees. Cancel anytime.
We're onboarding our first 50 operators personally. You'll get founder pricing, direct access to our team, and the chance to shape the product around your business.